Privacy Policy

Information you provide directly

When you fill out our contact form, we collect:

• Full name
• Work email address
• Phone number (optional)
• Company or organisation name (optional)
• Message content

Information collected automatically

When you browse our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps. This data is collected through cookies and similar technologies, including Google Analytics.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you product updates, announcements, or marketing communications (only if you have opted in or submitted a contact form)
• To schedule product demonstrations you have requested
• To improve our website, products, and services using aggregated analytics data
• To comply with applicable legal obligations
• To detect, prevent, and address fraud or security issues

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as page views, session duration, traffic sources, and device type using cookies and similar tracking technologies. This data is aggregated and anonymised wherever possible.

Google may process this data on servers located outside India. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google processes your data, see Google's Privacy Policy.

Our website uses cookies — small text files placed on your device — to enable core site functionality and analytics. You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

• Strictly necessary cookies: Required for the website to function (e.g., security, session state). These cannot be disabled.
• Analytics cookies: Used by Google Analytics to track usage patterns. These can be disabled via browser settings or the opt-out add-on.

We may share your information with the following categories of third parties:

• Service providers: We use trusted third-party vendors (including email delivery, CRM, and analytics providers) who process data on our behalf under data processing agreements.
• Cal.com: If you schedule a product demonstration, your booking data is handled by Cal.com in accordance with their privacy policy.
• Google: Analytics data as described above.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of Rasyn, our users, or the public.

We do not knowingly transfer personal data to countries without an adequate level of data protection without appropriate safeguards.

We retain personal data collected through our contact form for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

Aggregated and anonymised analytics data may be retained indefinitely as it cannot be used to identify you.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to our legal obligations.
• Objection: Object to the processing of your data for marketing purposes at any time.
• Portability: Request a machine-readable copy of data you have provided to us.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will delete it promptly.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: